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Yahoo!, the last traditional media company, is in deep trouble. Just like AOL, MSN and Forbes.com – dinosaurs founded in a time where media agencies had to manage scarcity. The Yahoo! Homepage used to be part of a digital media plan just like buying commercials during the NFL season for beer brands. Two things changed: ad networks, DSP’s and ad exchanges changed the focus of media agencies from placement buying to audience buying. And, more importantly, people are less interested in reading professional content and pay more attention to content created by their friends.

What is Yahoo’s response to a changed marketplace and customer behavior?

More content, more video, more, more, more. I wonder if Albert Einstein’s “Doing the same thing over and over again and expecting different results” has become Yahoo’s mission statement. More is not the answer. Traditional media companies will never be able to compete with the amount of content created on Social Networks, Twitter, Foursquare, YouTube, Facebook, Google+, Blogs, sites, Tumblr, etc. I’m not predicting the death of Yahoo!, nothing ever dies. VCR’s are still flashing “12:00” in millions of households, papers are being delivered to millions of door steps each morning and millions of faxes are being delivered each week. It took decades after the telegraph

was invented until the last telegraph was sent. (January 27, 2006, to be exact.) Yahoo! will be around for a long time to come. More irrelevant and less valuable by the day.

The demise of Yahoo! points to an important development

Online advertising is in the middle of a radical evolution but the majority of agencies/brands are acting as if it was still 2005. During that period, the majority of digital marketers were complaining about silos and the fact that they were cut off from the traditional campaign. Digital advertising had no place at the table and was not more than an afterthought: “Make sure the banner ad looks like the commercial.”

The disconnect is now between display advertising and social media

I see more integration between TV/Print campaigns and Social Media compared to Display Advertising and Social Media. The challenge is that Display Advertising continues to be deeply anchored in the world of Direct Marketing, creating a massive disconnect between that display advertising and Social Media. When your goal is to convert prospects into leads, a Social Media integration seems nothing than a silly distraction. Or, is it?

We’re reliving 2005 in the display advertising space: SEM/SEO is always at the table, Social Media the hot new toy and display advertising was relegated to the basement and algorithms.

What is the remaining value of media buying agencies?

The agency role in this new ecosystem will be re-evaluated by brands. The main challenge for media buying agencies will be their unique value proposition. It used to be access, buying power and custom tools. That competitive advantage is slowly disappearing because content created outside of traditional media properties gains importance and relevance over time.

The secondary challenge is the lack of trusted measurements. Ask 100,000 marketers about trusted and reliable measurements and you will get 150,000 answers. Is it impressions, clicks, conversions, engagement, connections – what the hell is it? It’s a lack of industry leadership but also a lack of confidence by agencies based on the fickle brands. “Oh, you focus on conversions? Sure, we can do that.”

Sorry, I don’t know the answer. I just have a lot of questions.

The marketing landscape continues to evolve rapidly. We’re still trying to answer the questions of 2005, while our clients expect us to answer the questions of 2012. As a industry, we need to find better ways to measure, to attribute and to communicate our value proposition to clients.

The conference season is upon us. I hope we can spend less time talking about case studies and acting as if we knew the answers. Instead, let’s ask more questions.

The long tail of Social Networking

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First there were portals. AOL, Yahoo and all the other sites with names we don’t remember anymore.

Then came Google.

And now there’s Facebook.

History has shown us that early dominance doesn’t translate into long-term leadership. While Google is still a dominant player in search, they are struggling to remain relevant. Their latest move to tie bonuses to social success smells like Microsoft with a hint of Yahoo!

Facebook is as vulnerable as AOL Google.

Facebook is the dominant Social platform. No doubt about it. But just like Google, they own only part of the pie and the majority of the pie is up for grabs or still in development.

Facebook has been successful in aggregating our social graph. For most people, it’s a mess of friends, co-workers, family and weak ties. Our social graph has become a very weak social network: difficult to navigate, even more difficult to control. The truth is: we have hundreds of networks. Our work network, our employer network, our commute network, our hobby network, our family network, our local community network. There are opportunities to develop networks for sporting events, movies, any shared interest.

While I’m writing this, I’m watching the Masters. I would love to tap into a temporary network to share my viewing experience with others. Facebook is not the right platform for it.

I would love to tap into a temporary network of my office building to help with improvements or get to know other tenants better.

I would like to meet somebody within 2 miles to go out for a run. Facebook can’t help me with that.

Disposable and temporary networks

The answer could be to develop thousands of disposable and temporary networks. Many location-based apps feel that way: Foursquare is a great tool when attending massive conferences like SXSW but it’s a daily nuisance to see my friend checking in at the same Starbucks over and over again. Color has gotten a lot of attention (mostly because of its disastrous launch and $41 million investment) but it’s an interesting attempt to tap into network for a moment in time.

However, when I look at all the apps battling for attention on my iPhone, I hope there will be aggregators that can develop disposable/temporary networks based on my interest and location. And integrate new friends into a bigger network. Such a platform would make Facebook feel like Microsoft: too big to be agile.

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This fabulous illustrations courtesy of Ogilvy (via Brad Hill)

I’m writing this a few hours after my return from Austin. As usual, SXSW was whirlwind of knowledge, brilliant minds, trial of new technologies and a lot of socializing.

It’s getting bigger and bigger

It was merely impossible to see 20% of the panels/keynotes I was interested in. The conference is now so spread out that you really have to limit yourself to 1-2 panels and go with the flow the rest of the day. Bigger doesn’t necessarily mean better but my experience was much better than last year. Maybe it was my overall attitude, my focus on networking or the conference felt more elevated and improved from last year.

With one exception, the keynotes weren’t good

Blake McCoskie, CEO and Founder of Tom’s Shoes, stole the keynote show by a huge margin. His story was inspiring and conveyed the passion he feels for his brand. I wish all keynotes would have been of that caliber but it gave me more time to network and learn by talking with fellow attendees.

SXSW’s content: It’s what you make it.

SXSW has turned into a huge farmer market. You have to walk down all the stands, try out some fruit, bite into a few sour apples until you discover something sweet. It’s up to you to do all the legwork in advance, have Plan B and C for each session in place and leave as soon as you feel the session doesn’t meet your expectations. I went to 10 or so sessions and 5 of them were fabulous.

It’s about the people

In a cab, in line, at the Allhat party, at the DraftFCB event, at a local restaurant, on the street: SXSW is about connecting with people. Replacing the Twitter avatar with a real person. Meeting strangers and parting as friends. Connecting friends with other friends. That’s the real story of SXSW.

Big brands are moving in

Samsung hosted the blogger lounge (Ironically more Apple than Samsung products inside the lounge) with interviews, book signings and a lot of Pepsi. Chevy really made an impact with their car service for attendees, test drives, charging stations, the Volt lounge and party sponsorship. Pepsi was basically everywhere, sometimes the only drink you could get was a Pepsi Max. They sponsored a lounge and a stage, sometimes manned by my friend @schneidermike. (He should just legally change his name already.) American Express partnered with Foursquare to launch a form of a loyalty program. Should be interesting to see the results. And, once again, Apple was the marketing king without spending any money on sponsorships: They opened a “pop up” store and geeks lined up for hours to get their hands on the new iPad2. Just to show them off in the next day and do the marketing work for Apple.

More importantly, more executives of large brands and enterprises were present, trying to figure out how to transform their business. I had more discussions about social business and less chat about bright, shiny tools.

Oh boy, so many apps and not enough screen real estate

Situationist, Hurricane Party, Beluga, Ditto, Yobongo, LiquidSpace. And I’m barely scratching the surface. It was fun to try them out and evaluate their worthiness to remain on my iPhone. Unlike other SXSW’s, this year there was no break-out technology. No Foursquare or Twitter. A lot of hype surrounding SMS group chat tools like Beluga and GroupMe but I didn’t experience a high adoption rate in my graph. It felt more like a new feature than an innovative  tool. The LocalMind Q&A tool looked interesting and could become quite helpful over time.

Would love to hear your thoughts. In the meantime, I’m busy deleting some of the apps I downloaded a few days ago.

Gowalla: less badges, more stories

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Josh Williams, founder and CEO of Gowalla, surprised the audience during his keynote with quotes like “Badges are bullshit.” and “Gamification isn’t cool.”

What?

For three days we heard that gamification will solve every problem known to mankind: Education, Global Climate Change, ingrown toenails. And, suddenly gamification isn’t cool? Maybe it’s just not cool because Gowalla is losing the battle of location-based services to Foursquare and Facebook Places? Why was it cool when Gowalla signed a deal with Chipotle? And maybe badges are bullshit because Foursquare continues to bank highly on them and thrive?

We could ask these questions but there’s more behind the repositioning

When you’re losing to your competitor, you re-evaluate your mission and your vision. You have done everything in your power to beat them but, for some reason, they are leading in each and every category. And you start to realize that the initial reason for starting your company might have been forgotten while trying to catch-up with your competitors. You never meant to be like Foursquare (just like Yahoo never wanted to be like Google and the comparisons were always weak and meaningless) and you always tried to differentiate yourself by offering passports, connecting people with experiential places. But the public didn’t see this subtleties, they saw you as the LBS loser.

You have two options: Either dig in and continue the war until the bitter end. Or change the game.

Gowalla decided to change the game, transforming the service into a storytelling platform where people can document their memories by associating them with the places where they happened. No specific plans were revealed but it’s likely that Gowalla will add tools that will help people to add more content around specific places. The gamification part of the platform seems to be destined for the pile of buzzwords. And the pro-active part of check-in might change to a more passive activity.

A good move by Gowalla. The execution of their revised vision will determine if user will follow them on their new path.

SXSW 2011: Appsocalypse Now

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Hurricane Party, Liquid Space, View, Localmind, Situationist – just some of the apps I’ve downloaded in the last few days at South by Southwest. I’m sure I missed out on tons more. And I’m glad I did. The appsphere has become unmanageable. I have around 100 on my iPhone, use maybe 5 of them regularly, 5 more on a weekly basis and a handful during special events. Foursquare is an interesting tool during events like SXSW, it helps me track people I want to connect with. Personally, I have no use for this tool when I’m back home. (I see benefits for the youth market but doubt we’ll ever see adoption throughout all segments.) The ‘dealification’ of location-based services as David Berkowitz calls it, might prove to be successful for Foursquare and Facebook Places (all others seem to fade rather quickly). But it will also transform its value from social to pure commercial. Hey, Valpak is still around and making money.

It makes sense for companies like Foursquare to cash-in as quickly as possible. When Mubarak’s regime an be swept away in 17 days, Foursquare can be forgotten with one tap of a new app. There a new apps that move location-based services into a more semantic and intention-based space. And there are apps that are more focused and useful when you’re in a certain mindset. The cold hard truth is: We have way too many apps. And it’s getting harder and harder to break through the clutter.

We need to aggregate functionalities

QR Code? I need an app. Picture sharing? App. Location? App. Intention? App. Conversation? App. Information Sharing? App.

Why? I want an app that integrates all these functionalities. How many photo sharing apps do I need? I want one app where there’s one camera button and I can choose between QR Reader, Photo (include Instagram while you’re at it), Video and, if possible, Google Goggles. Suck in my complete Social Graph and allow me to engage with them on my terms. Integrate readers (RSS/Instagram). And let me customize it. In short: help to delete 20 apps by aggregating all their functionalities. Cleaning the apps wasteland will help me clean my screen, clear my mind and give me back some time to look for real innovation.

The time of incremental innovation is over. You either aggregate or innovate. Or I delete.