In Memoriam Microsite

Bookmark and Share

52e8ec3de0d0da0ade8c8830cc0f069623e6968d_m

10+ years ago everybody tried to build portals. “Stickiness” ruled the digital marketing world.

5+ years ago everybody started to build microsite. The intention was to capture a single-minded idea in one destination. Brand sites had become too complex and hard for people to navigate.

Some of the microsites worked well: If you were in the market for a specific car, the microsite provides you with the most relevant information to get your task done.

While some sites worked, the web quickly became a dump for bad executions, wasting billions of client dollars with nothing to show for. Microsites transformed into ugly hybrids of brand and single-minded idea sites, adding more content and clutter.

3+ years ago everybody started to dislike microsites. Nobody clicked on banners, traffic was too small to justify further investment and suddenly brands wanted to be where everybody else was: MySpace, Facebook, LinkedIn, Twitter and all the others platforms with tons of traffic. Microsites became an afterthought. Marketers looked at the dump of failed microsites, shaking their heads and muttering: “Microsites don’t work.” aka “It’s you, not me.”

It was always me and not you.

Well-executed microsites still work and will work for a long time to come. They’re just as hard to find as a fan of Frank McCourt.

2+ years ago marketers fell in love with apps. They revolutionized the way we shared content with an audience, replaced the typical catalog website with a more interactive and innovative medium. Just like the microsite a few years ago. Each app has a single-minded idea and functionality. And, most importantly, functionality.

That was always the biggest problem with microsites: The only purpose was to convey an abstract message or to aspire to be some kind of cultural phenomenon/expression of technology prowess. “We hired the best flash developer.”

The end of microsites seems to be near. I still think they can survive and not be swallowed by the App Monster that’s taking over our media engagement time. They just have to serve a purpose, an extension of the product/brand, they should serve as a value add for the brand offering.

Maybe I should rewrite the headline to: “Long live the microsite.”

What do you think?

The emergence of niche networks

Bookmark and Share

3353705778_0a52e60dba

Facebook is a terrible tool to build communities outside of your immediate friends and family. It’s a good platform to maintain existing relationships. It performs badly when it comes to creating new communities based on shared interests. I’m still active in many forums and stats show they tend to build powerful, long-lasting communities.

The emergence of niche networks.

Big social networks have received all the attention in recent years but the real action happens in community forums. There are millions of these sites that have a combined audience comparable to Facebook. The one big advantage Facebook offers for marketers: Scale. It’s so much easier to communicate a message on a unified platform compared to millions of communities, often behind password walls.

In addition, you need to be passionate about specific topics: Unless you’re into Dubstep in Brazil, why would you ever know about forums discussing that topic? Or baseball forums in Germany. Sumo forums in Los Angeles. Bobblehead forums. These forums are surprisingly popular and extremely resilient because of their community bond. For every interest there is an online community to accomodate: fishing, hiking, TV shows, Rugby, Bakersfield fans – you name it. They live and grow every day even if you know nothing about them.

Real relationships

I joined a EDM (Electronic Dance Music) forum in 2000 and still participate every day. The conversation has transformed from sharing club experiences to political discussions, parenting issues, travel advice, general entertainment. I’ve never met 99% of the community but we’re a lively bunch and engage on a daily basis. It’s fascinating to experience this use of the Web and the untouchable strength of community.

Don’t miss out on the opportunity to engage in niche networks

Facebook has become the Microsoft of Social Networks. It’s there, you can’t escape it but you don’t love it. We use it every day but we are really not passionate about it. I’m sure Facebook will be around for years to come, just like Microsoft won’t disappear. The real love and passion happens in niche networks. By integrating more social features into their forums, niche communities will soon begin to have their heyday. Soon means about now.

All this talk about Facebook and Twitter have distracted from one the most important strengths of the digital medium: bringing people together to form a community. The current Forums 1.0 will soon be transformed into more advanced and socialized forums.

Scale is important.

The bond and passion of a community is more important. And a much better playground for your brand.

State of the blogosphere 2011

Bookmark and Share

tumblr_lh8o52B34u1qb5t2do1_500

For its annual look at the blogging world, Technorati interviewed 4,114 bloggers in 145 countries. The focus of this year’s report was on why and how they blog, how they connect with brands and the usage of Social Media.

The Bloggers

The majority of surveyed bloggers were hobbyists (61%) with varied frequency of posting. 11% of the surveyed bloggers post daily, 13% are hoping for extra income and only 5% are professional bloggers. The majority of bloggers are educated, married parents between 25 and 44 years old. The majority continues to be male (59%), we experience a slight gender shift from last year when 64% were men.

80% of surveyed have been blogging for over two years, and around 50% for over four years. They tend to juggle an average of three different blogs, last year the average was two years.

The Platform War

The term ‘blogosphere’ is hardly used anymore because it’s hard to define the line between a blog and another social network. Is Instagram a blog? Twitter? Foursquare?

51% of surveyed bloggers used Wordpress, followed by Blogger (21%) and Blogspot (14%). Social Media continues to be biggest traffic driver (Facebook, Twitter, and new face in the crowd, Google+). The average number of Twitter followers for a blogger is 847, jumping to 1,674 when we’re talking about a professional blogger. Interesting to see how quickly professional bloggers jumped on the Google+ bandwagon to further syndicate their content. Still, this is not an indication that Google+ has any staying power.

90% of professional bloggers use Twitter to promote their content, 40% of them use automated tools to syndicate their content, 37% link their Twitter and Facebook accounts so they only have to post once. Besides Facebook and Twitter, LinkedIn was the next most popular social platform followed by YouTube and Flickr.

The majority of traffic comes from Facebook and Twitter, followed by LinkedIn, YouTube and upstart StumbleUpon. Additional traffic is derived from tags, comments, Google, Technorati and SEO.

The Blogging Business

2/3 of bloggers post about brand, and a 1/3 do reviews. Brands are intrigued by the power of bloggers and they tend to aggressively court them. A third of hobby bloggers are approached by brands twice a week, while professional bloggers get approached an average of eight times a week. Some bloggers receive up to 1,000 pitches a week.

Still, bloggers feel undervalued by brands – 60% feel they’re not treated as well by brands as the traditional media. Often, brands don’t research the blogs well enough and they are not interested in building a real relationship with the blogger. Less than 25% of respondents said brands provide any value.

When bloggers sign a deal with brands, 86% disclose the nature of the paid post and 58% disclosed when they were reviewing a product they had received for free. (This is a disturbing number: Brands need to require bloggers to disclose their paid posts and free products 100%)

Who influences bloggers? Other bloggers. In 2010 only 30%, in 2011 68% of other bloggers influence them. The other influencers (in decreasing importance): friends, social media, print, family, major news sites and TV.

An interesting report you need to read in detail before connecting a brand with blogger.

Here’s the full report.

Conference advice

Bookmark and Share

635b5946f02d8ee74b0a1edb44497532454c75f5_m

The conference season is upon us.

It costs a lot of money to go to conferences. Conference fee, transportation, hotel, expenses. Let’s not forget the time you’ll spend away from your daily work, the loss of productivity.

Why should you go to conferences?

Should you really spend all this time and effort to watch the keynote that will be streamed lived and can be viewed online until the end of time?

Should you follow a presentation that will be uploaded to Slideshare 5 minutes after it’s done?

Should you try to meet some semi-important web celebrity?

Should you feel obliged to see all sessions just because you paid for all this content?

I would argue, this is the wrong way to attend a conference.

What do I remember from conferences?

The conversations. The human connections. Moments where I learn from people what drives them, what makes them tick, what they are working on. The coffee with an interesting person that has 25 followers on Twitter. The drink with a woman who is about to change the world. The discussions about marketing at 11pm with five brilliant minds. The friendships that last.

That’s why I’m going to conferences.

Conference advice

Don’t try to go to every session. You will come home drained and exhausted.

Choose one or two sessions per day. While you’re there, try to focus. Use Twitter (or other channels) to add your voice to the conversation, not just rehashing sound bites of the speaker. Be engaged and present.

The rest of the time, roam the floors. Make new friends, help solve problems, explore new point of views.

Go against the stream.

Most conferences are organized around the sheep principle: Just follow the masses.

Instead, create your own conference. The one that’s valuable to you.

The one that creates memories.

The one that matters.

Enhanced by Zemanta
Bookmark and Share

87151d921cac5dc3d9ac6b646ffbf9203ec0e7eb_m

When we look back in 20 years, the last few years will mark a massive turning point in the history of humankind.

In 2010 would anybody bet one dime on Ghaddafi being overthrown? Or weekly uprisings in Syria? A pharaoh-like figure being relegated to a a sad criminal case? Who would have thought a small tribe could change the face of the GOP in a few months? And, now we have the 99% movement.

I went down to the Los Angeles City Hall to have a look at the OccupyLA movement. A lot of tents, a lot of signs, a lot of discussions. While many of the movements of the Arab Spring were supported by usage of Facebook and Twitter, I saw numerous signs that asked people to abstain from using these popular platforms. Instead, they asked people to use specific sites that can’t be accessed by corporations or the government.

That in itself is fascinating. While people still spread their message through popular social platforms, the real conversation takes place off the common path. This trend will continue and grow in importance. While Facebook and Twitter are mainstream, people will find new ways of connecting with their tribe. There’s a growing understanding that Twitter and Facebook, while convenient and ubiquitous, are not driven by the mission to connect the world or contribute to the greater good. Nope, they are driven by shareholder value and the desire to cash in at one point.

Movements will build their own platforms outside of the mainstream.

This is a huge opportunity for brands.

I’m not sure where the 99% movement is going. Will it become mainstream or just another flash in the pan? Time will tell.

However, I’m certain that the majority of people would like to build a society that spreads wealth more evenly and gives all of us a chance to participate in a flourishing economy. Companies that invest in social causes (or create their own social causes) in full alignment with their core values will not only reap the benefits of popular support but will reinforce brand values and what the brand really stands for.

Let’s face it: Customers are desperate for something to believe in.

This deeply-seated desire represents an unprecedented opportunity for companies seeking to be an instrument of change rather than greed.

Innovative companies will understand that they have to be part of the change. And, they will reap the rewards for doing so. In the future, it’s not enough to be a business leader. You also have to design and build communities that drive their business success for years to come.

Just ask Ben & Jerry’s. They support the 99% movement unequivocally.

And, they already reap the benefits: Publishers and people guessing the name of their #OWS ice cream flavor.

ben-jerrys-announces-occupie-wall-street-14531-1318355898-11

Enhanced by Zemanta